South East Water fined £22.5 million by Ofwat for supply failures affecting over 286,000 customers in Kent and Sussex
South East Water has been hit with a substantial fine of £22.5 million by Ofwat, the water regulator for England and Wales, due to ongoing supply failures that have affected over 286,000 customers in Kent and Sussex from 2020 to 2023. The enforcement action addresses issues highlighted by the regulator, associating part of these service disruptions with the utility’s inadequate maintenance and development of an efficient water supply system. These disruptions, which left many residents without access to vital water services, were exacerbated by extreme weather events. Ofwat's investigation revealed that inadequate infrastructure left South East Water unable to meet... [Continue Reading]
