DUBAI, 26th April, 2026 (WAM) -- In a major boost to digital transformation and artificial intelligence (AI), Dubai Electricity and Water Authority (DEWA) has further reduced the time required to refund security deposits, without human intervention, to just eight minutes, down from 30 minutes previously. This applies to amounts of up to AED4,000 and covers around 90% of refund requests.Saeed Mohammed Al Tayer, MD & CEO of DEWA, said, "In line with the vision and directives of our wise leadership to digitalise all aspects of life in Dubai and transform the emirate into a global digital capital, positioning it among... [Continue Reading]